Frequently Asked Questions (FAQ)

Welcome to Myofficestock! Find quick answers below or contact our 24/7 support at contact@myofficestock.com.

📦 Ordering & Account
Do I need an account to place an order?
No—you can checkout as a guest. Creating an account lets you track orders, save details, and access exclusive offers.

How do I place an order?
Browse products → Add to cart → Checkout.
Enter shipping/payment details (we use Stripe and PayPal for secure processing).

Can I modify/cancel my order?
Contact us immediately at contact@myofficestock.com. Changes aren’t guaranteed once processing begins.

🚚 Shipping & Delivery
Where do you ship?
Free shipping to the U.S.
Worldwide shipping (costs calculated at checkout).

How long does delivery take?
Processing: 1–2 business days.
Transit: 3-5 business days.

How do I track my order?
You’ll receive a tracking number via email once shipped.

What if my package is lost/damaged?
Contact us within 7 days with your order number and photos (if damaged). We’ll resolve it!

🔄 Returns & Refunds
What’s your return policy?
30-day returns for damaged/incorrect items.
Non-customized items may qualify for change-of-mind returns.
No returns for custom/handmade items (unless defective).

How do I return an item?
Email contact@myofficestock.com for a Return Authorization (RA) number and instructions.

When will I get my refund?
Processed within 30 business days after we receive/inspect your return.

🔧 Product Care & Warranty
Where are care instructions?
Check the product manual or our Care Guide (linked on our website).

Do products have a warranty?
No standard warranty, but defects are covered under our Return Policy.
Handmade/custom items are non-returnable unless defective.

🛎️ Customer Support
How do I contact support?
Email: contact@myofficestock.com
Phone: 636-812-6587 (24/7)

Do you offer wholesale discounts?
Email contact@myofficestock.com with your inquiry.

Still have questions?
We’re here to help! Reach out anytime.